Overview

Outhub is a revenue orchestration platform. It answers inbound calls with AI, runs hybrid human plus AI outbound, and keeps everything in sync with your CRM and calendar. These guides walk through the building blocks you configure in the product.

What is Outhub

At its core, Outhub connects three things:

• Voice AI that handles real-time phone conversations on inbound and outbound calls.
• Telephony that provisions inbound and outbound phone numbers and routes calls to your assistants.
• Data and tools such as knowledge bases, CRM records, and calendars that make each conversation accurate and actionable.

Core concepts

• Assistant — the configured brain of a call: AI model, voice, prompt, first message, knowledge, and tools.
• Phone number — an inbound or outbound line linked to your team.
• Campaign — an outbound motion with contacts, smartlists, and number rotation.
• Knowledge base — documents, FAQs, tables, and websites your assistant can reference.
• Call forwarding — a live transfer from the AI to a human when the moment calls for it.

Recommended path

If you are setting up for the first time, follow the guides in this order:

1. Quick start
2. Create an assistant
3. Knowledge base
4. Add an inbound number
5. Run a campaign
6. Connect CRM and calendar
7. Call logs and evaluation