Workflows Outhub powers end to end
From answering inbound calls to running outbound campaigns and reviewing transcripts, these are the workflows teams run on Outhub every day.
Inbound & support
Answer every call instantly and resolve routine questions without adding headcount.
Inbound lead capture
Answer on the first ring, qualify the caller, and capture contact details before they hang up.
After-hours receptionist
Keep a professional line open 24/7 when your team is offline or at capacity.
FAQ handling
Ground answers in your knowledge base so callers get accurate responses on hours, pricing, and policies.
Live transfer to a human
Hand off qualified or complex calls to a rep with call forwarding when the moment calls for it.
Sales & outbound
Run outbound at scale with campaigns, smartlists, and number rotation.
Outbound lead qualification
Dial contact lists, ask qualifying questions, and route hot leads to a rep or calendar.
Campaign dialing
Launch outbound campaigns with multiple numbers and track every call to completion.
Instant lead callback
Reach fresh web leads while intent is high instead of letting inbound forms go cold.
CRM contact sync
Look up callers in your CRM and write call outcomes back when integrations are connected.
Scheduling
Book meetings during the conversation instead of sending callers to a form.
Appointment booking
Check availability and book meetings into a connected calendar while the caller is still on the line.
Demo scheduling
Qualify inbound demo requests and place them directly on a sales rep calendar.
Reschedule & reminders
Confirm, reschedule, or cancel appointments through natural conversation.
Operations
Review every conversation and improve assistants over time.
Call transcripts
Every completed call is transcribed and stored in call logs for review and compliance.
Call evaluation
Automatic summaries, sentiment, and next-step suggestions after each call ends.
Rep coaching
Use evaluations and recordings to coach human reps and refine assistant prompts.
Usage visibility
Track minutes, wallet balance, and plan usage from billing and usage dashboards.